Privacy Policy

We collect information you provide directly, including: personal identification information (name, email, address, date of birth, SSN for tax reporting), financial information (bank accounts, investment preferences), and usage data. We also automatically collect device information, IP addresses, and browsing patterns to improve our services and ensure security.

Your information is used to: provide and maintain our services, process transactions, verify your identity, comply with legal and regulatory requirements, communicate with you about your account, improve our platform, prevent fraud and unauthorized access, and personalize your experience. We never sell your personal information to third parties.

We implement industry-standard security measures including: encryption of data in transit and at rest, multi-factor authentication, regular security audits, access controls and monitoring, secure data centers with SOC 2 compliance. While we strive to protect your information, no method of transmission over the internet is 100% secure.

We may share your information with: regulatory authorities as required by law, service providers who assist our operations (under strict confidentiality agreements), financial institutions for transaction processing, and in connection with business transfers. We require all third parties to respect the security of your data and treat it in accordance with the law.

You have the right to: access your personal information, correct inaccurate data, request deletion of your data (subject to legal retention requirements), opt out of marketing communications, and receive a copy of your data in a portable format. To exercise these rights, contact us at privacy@clapfinance.com.

We use cookies and similar technologies to: maintain your session, remember your preferences, analyze usage patterns, and enhance security. You can control cookie preferences through your browser settings. Some cookies are essential for the platform to function properly and cannot be disabled.

We may send you: account-related notifications (transactions, security alerts), regulatory disclosures and updates, marketing communications (with your consent), and service announcements. You can manage your communication preferences in your account settings. Note that some communications are required by law and cannot be opted out of.

We retain your information for as long as your account is active or as needed to provide services. We also retain data as required by law (typically 5-7 years for financial records) and to resolve disputes. After the retention period, data is securely deleted or anonymized.